FAQs

V4 Batteries – Kerala’s No.1 Online Battery Store

How will I know that my battery order is confirmed by V4 Batteries?

Once you place your order, our V4 Batteries verification team will contact you to confirm:

Product details

Delivery address

Customer availability

After the confirmation call, you will receive a confirmation message or email containing:

Order summary

Estimated delivery time

Order ID for future reference

Your order is confirmed only after this verification process.

Are there any hidden charges or extra taxes?

No. The price shown on the V4 Batteries website or communicated by our team is the final price.

No hidden charges

No service tax surprises

No last-minute extra costs

You pay exactly what you see, unless informed in advance for special service conditions.

Can I choose my preferred delivery time?

Yes, you can suggest a preferred delivery time during the order confirmation call.

Delivery usually happens within 2–4 hours after confirmation

Exact timing may vary due to traffic, weather, or stock movement

Same-day delivery is available for orders confirmed before 5:00 PM

Orders confirmed after 5:00 PM may be scheduled for the next working day.

Will the battery be fully charged when delivered?

Yes. All batteries delivered by V4 Batteries are:

Fully charged

Ready to use

Installed by trained technicians (if installation is included)

How much amount will be deducted if I return or cancel the battery?

A minimum service charge of ₹450 will be applicable if:

The order is cancelled by the customer

The battery is tested and found to be working properly

When will service charges be applicable?

Service charges may apply in the following situations:

Vehicle does not start even after battery replacement (starter/alternator issue)

Delivery requested before 8:30 AM or after 8:30 PM – ₹300 extra

Please discuss special delivery requests in advance via WhatsApp: 9496055994 or email: v4batteries@gmail.com

When will extra service charges for payment methods apply?

Additional charges applied by payment gateways and banks:

Credit Card (Visa / MasterCard): 2% + GST

American Express Card: 3% + GST

Paytm Payments: 5% additional charge

What payment options are available at V4 Batteries?

We accept the following payment methods:

Net Banking

IMPS / Bank Transfer

Google Pay (GPay)

Cheque (available only in selected cities)

Who handles after-sales service and warranty support?

After-sales service and warranty support are handled directly by the battery manufacturer as per warranty terms.

For example, Amaron battery warranty issues must be addressed at the nearest Amaron Service Centre.

Our team will always guide you with the correct service centre details if required.

What are the common reasons for car battery failure?

Some common causes include:

Excessive use of electrical accessories

Long idle periods without driving

Rough or irregular driving habits

Using AC, lights, or music system without engine support

How can I know if my car battery is weak or failing?

You may notice the following warning signs:

Poor cabin cooling or heating

Electrical components malfunctioning

Dim headlights at idle that brighten when revving

Difficulty in starting or ignition delays

If you notice these signs, it’s time for a battery health check or replacement.

How can I maintain my car battery properly?

Follow these simple tips to extend battery life:

Clean dust and dirt regularly to prevent corrosion

Use baking soda solution to remove corrosion if needed

Check battery cables and terminals frequently

Apply petroleum jelly or Vaseline on terminals

Switch off all electrical accessories when the car is idle

Maintain proper battery fluid level (where applicable)

⚠ Improper maintenance may lead to damage or safety hazards.